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Explanation of our data privacy policy

Data Privacy

In accordance with the EU General Data Protection Regulation (GDPR), we are providing an explanation of our privacy and data collection policy. This explanation confirms which data we collect on you as a visitor to our website, how we use this data, and what choices you can make as a visitor to this website.

Unfortunately, due to the nature of the subject matter, this explanation is sometimes relatively technical, however, we have tried to simplify it and express it in layman’s terms wherever possible.

Automatic data retention

In common with many other websites today, this website automatically collects and saves certain data on visitors to it.

When you visit this website, data on you is automatically collected and saved on the website’s server (the computer where this website is saved). This data includes the IP address of your computer or device, the pages visited by you on our website, details of the internet browser that you are using (e.g. Chrome, Firefox, Edge…), and the date and time that you visit our website. We do not use this data, and do not voluntarily pass this data onto third parties; however, we cannot confirm that this data will not be obtained by third parties if they use illegal means to do so (if e.g. our website server is hacked).

Retention of personal data

Personal data that you provide on our website, for example such as your name, email address, or other personal information that is entered into forms (text boxes), or commentary on our blog, will potentially be used, together with your IP address and time of data entry, to fulfil any request that you may have made. This information will be securely stored and will not be passed onto third parties.

We will only use your personal data for entering into communication with you, should you have requested that we contact you, and for the development of services and products on our website. We will not voluntarily pass this data onto third parties; however, we cannot confirm that this data will not be obtained by third parties if they use illegal means to do so (if e.g. our website server is hacked).

If you send us personal data outside of this website, we cannot guarantee safe storage of this data. We recommend that you do not send us confidential information by email.

Your rights

The following rights are given to you under the GDPR:

  • Breach notification – under the GDPR, a data breach notification will become mandatory in all member states where a data breach is likely to “result in a risk for the rights and freedoms of individuals”.
  • Right to access – you can obtain confirmation of whether the information held on you by a website is being processed, where and for what purpose.
  • Right to be forgotten – you can have the controller of the personal information held on you by a website erase your data, stop giving it out to third parties, and potentially have third parties stop processing the data.
  • Data portability – you have the right to obtain personal data held on you by a website and the right to send this data to another data controller (website).
  • You have the right to remove your permission for a data controller to hold personal data on you and the right to refuse your permission in the first instance when accessing a website.

If you believe that your personal data has been misused, or that your rights under the GDPR have been breached, you can complain to the relevant supervisory authority. In Austria, the supervisory authority is Datenschutzbehörde, whose website can be found under https://www.dsb.gv.at/

In the United Kingdom, the supervisory authority is the Information Commissioner’s Office (ICO) https://ico.org.uk/

Communications security via TLS

Transport Layer Security (TLS) is a cryptographic protocol that provides communications security over computer networks. We use TLS in order to protect your personal data when it is entered onto our website. You can identify the use of this cryptographic protocol when you see the small padlock symbol at the top left of the browser page, and when ‘https’ forms part of our website address.

Cookies

Our website uses HTTP cookies in order to save user specific data. A cookie is a small data packet which is exchanged between the user’s computer and the webserver that a website is saved on. This allows the webserver to tailor a page specifically to the end user, or to e.g. save information in a virtual shopping basket in an online shop, or to carry information from one visit to the website to the next visit.

There are two main types of cookie: Session cookies that expire at the end of a browser session; that is, when you leave the site. Persistent cookies that are stored on your equipment in-between browsing sessions until they expire or are deleted.

Additionally, there are first party cookies, that are created directly by our website, and third party cookies that are created by other websites (e.g. Google Analytics). Other cookies are used that configure the services available on the website and to ensure the correct performance of the website. There are authentication cookies that track when a user logs in and allows the website to display appropriate information. Advertising cookies allow websites to show advertisements which are more interesting for the user.

We use cookies on our website in order to make the website more user-friendly. Some of these cookies will stay on your device until you delete them. They allow our website to recognise a previous visitor to it. If you wish, you can configure your browser so that you will be informed when cookies are being used on a website and you can decide in each case whether to permit them to be used or not.

You can remove or deactivate cookies on your device at any time. The approach for doing so varies from browser to browser. The best option for you would be to get instructions by doing a Google search on e.g. “deleting cookies in Chrome” or “deactivating cookies in Chrome”, if you are using Chrome as a browser. If you are using another browser, replace the word “Chrome” in your search with the name of your browser, for example, Edge, Firefox, Safari etc.

If cookies are deactivated or are not permitted to be used when you visit a website, you should be aware that the website may not function correctly as intended.

Newsletter

By registering for our newsletter you provide us with personal data and give us the right to contact you by email. This personal data is used solely for the purpose of providing you with our newsletter and will not be passed onto third parties. If you choose to no longer receive our newsletter, you can unsubscribe from it by clicking the unsubscribe link at the bottom of each newsletter. We will delete all saved data that was provided by you when you signed up for our newsletter.

Google Maps data privacy description

We use Google Maps, a service which is provided by the company Google Inc. (1600 Amphitheatre Parkway Mountain View, Ca 94043, USA) on our website.

If you use the map function on our website, data will be sent to Google. More information about the type of data that is collected by Google and how it is used can be found by clicking on the following link: https://privacy.google.com/your-data.html

Google Analytics data privacy description

We use Google Analytics, a service which is provided by the company Google Inc. (1600 Amphitheatre Parkway Mountain View, Ca 94043, USA) on our website in order to collect statistics on visitors to our website. Google Analytics uses cookies as part of this service. More information about the type of data that is collected by Google and how it is used can be found under the following link https://www.google.com/analytics/learn/privacy.html?hl=en-GB

Pseudonyms

The privacy of our users is important to us, therefore we add a pseudonym to our user data. In Austria, processing of your data is covered by the provisions of the Telekommunikationsgesetz (TKG), section 96, sub-clause 3. It is also covered under article 6 of the EU GDPR, Section 1, clause ‘a’ (consent) and/or clause ‘f’ (legitimate interests).

Deactivating data collection by Google Analytics

With the help of browser add-ons that allow deactivation of the Google Analytics Javascript (ga.js, analytics.js, dc.js), website users can prevent Google Analytics from using their data. This can be achieved by downloading and installing a browser add-on from the following link: https://tools.google.com/dlpage/gaoptout?hl=en Google Ads Data Processing Terms The Google Ads Data Processing Terms are meant for businesses established in a member state of the European Economic Area (EEA). We have a direct customer contract with Google for the use of Google Analytics and have accepted the Google Data Processing Terms. More information can be found under the following link: https://support.google.com/analytics/answer/3379636?hl=en&utm_id=ad IP

Anonymisation in Google Analytics

We have implemented IP address anonymisation on our website through Google Analytics. This function was developed by Google in order to allow websites to implement applicable local laws regarding data privacy, where the saving of full IP addresses is prohibited. The IP anonymisation feature in Analytics sets the last octet of IPv4 user IP addresses and the last 80 bits of IPv6 addresses to zeros in memory shortly after being sent to the Analytics Collection Network. The full IP address is never written to disk in this case. More on this function can be found under the following link: https://support.google.com/analytics/answer/2763052?hl=en

Google Analytics report on Demographics and Interests

We have activated the advertising reports function in Google Analytics, which provides data about the age and gender of users, together with interests they express through online activities. In this way, we can, without being able to match this data to specific users, build a better picture of the makeup of our website users. More about this function can be found under: https://support.google.com/analytics/answer/2799357?hl=en

You can control the use of your personal information within your Google account under “Ad settings”: https://myaccount.google.com/intro/privacy#ads

Google Analytics Deactivation Link

Information on how to deactivate Google Analytics tracking code from all of your web pages and apps is contained under the following link: https://support.google.com/analytics/answer/1009696?hl=en You should be aware that deletion of cookies, use of anonymous browsing, or the use of other web browsers can lead to your information being collected again by Google Analytics.

Google Fonts Data Privacy

We use Google Fonts, a service which is provided by the company Google Inc. (1600 Amphitheatre Parkway Mountain View, Ca 94043, USA) on our website. Our use of Google Fonts does not use user authentication and no cookies will be sent to Google Fonts API. If you have a Google account, none of your Google account data during your use of Google Fonts will be transmitted to Google. Google only collects data on the usage of CSS and the fonts being used and stores this data securely. More information can be found under the following link: https://developers.google.com/fonts/faq Google Privacy and Terms An overview of the data collected by Google and how it will be used is covered under the following link: https://policies.google.com/privacy/update

Credits

This data privacy policy has been created with the aid of: https://www.firmenwebseiten.at/impressum-generator/ and in co-operation with: https://www.reiseberichte.at/